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Business litigation over website accessibility? It can happen

A business owner may be sued for any number of reasons. It happens. All he or she can do is try to prevent business litigation by setting up all the necessary legal protections from the get go. But law changes and new court rulings mean that business owners in Wisconsin and elsewhere have to stay up to date and update their practices. Failing to do so could have significant financial consequences.

Company owners often depend on website traffic to draw sales. So, they take great care in creating company websites that are easy to navigate and are appealing to their consumers. One thing that business owners may not have considered is how easily accessible their websites are for those with disabilities.

In June of 2017, a court ruling was issued in another state declaring that business websites must offer accommodations for those with disabilities. This is an expansion to the Americans with Disabilities Act definition of public accommodations -- which used to only cover physical structures. This is big and will be felt by business owners all across the country.

Numerous company owners have already been hit with business litigation claims over website accessibility. The only way to prevent it is to update websites to include the accommodations, which can costs business owners thousands. Of course, failing to do it could cost them even more. Company owners in Wisconsin who are facing legal claims over the accessibility of their websites can seek legal assistance in fighting the claims. Doing so may not be easy, but tackling such claims swiftly and head-on may be the best way to resolve the issue quickly.

Source: miamiherald.com, "Another threat to business websites -- this time through the ADA", Glen Lindsay, Nov. 19, 2017

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